24/7 Automated Call Handling
Our newest service offering leverages cutting-edge AI voice technology to handle inbound calls automatically, 24 hours a day, 7 days a week. These aren’t robotic, frustrating phone trees4our AI agents use natural language processing and conversational AI to understand caller intent, answer questions, collect information, and take action just like a human receptionist would.
Perfect Use Cases
Emergency
Plumbing, HVAC, electrical
contractors receiving urgent calls
24/7
Restaurants
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Feedback
Automated NPS surveys, customer
satisfaction calls, review requests
E-Commerce
Order status, delivery updates,
return initiation, FAQs
Health Care
Appointment scheduling,
prescription refills, basic inquiries
Logistics
Driver ETA updates, dispatch
coordination, delivery confirmation
Intelligent Capabilities
- Intent Detection: Understands why the caller is calling and routes to appropriate workflow
- CRM Integration: Pulls customer information, logs call details, creates tasks automatically via n8n
- SMS Follow-Up: Sends confirmation texts, tracking links, or additional information post-call
- 24/7 Availability: Never miss a call, even outside business hours or during peak times
- Human Escalation: Transfers complex or sensitive calls to live agents when needed
- Multi-Language Support: Can be configured to handle calls in multiple languages